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Simplification of contractual terms

We would like to make the conditions and terms of use of this e-commerce simple and transparent so as to improve your buying experience and enable you to make your orders without any problems. 

The complete "Terms" can be found on this page 

We, Malossi S.p.A., are the “Owner”
You are the “User”.

The purchase contract is concluded, or rather is "stipulated", at the time of the Order Confirmation by the Owner to the email address provided.

The prices, descriptions or availability of the products on display are subject to change without notice. The photos posted are for information only and are not a guarantee of product quality.

Please note that we accept no liability for improper use of our products.
Like all products aimed at competitive purposes Malossi products must be considered differently to those destined for road use and may not be subject to the laws and highway codes of the various countries where they are sold. You are responsible for their use.

WARRANTY: The product warranty is valid for 2 years from time of delivery, and is recognized for any lack of conformity. Should the lack of conformity of the product be ascertained, the User has the right to receive, upon returning the defective product to the Owner, either the repair of the product or its replacement.

WITHDRAWAL: After the purchase you are entitled to cancel the contract within 14 days, always and in any case, without the need to justify or specify the reasons for the withdrawal.

The costs of returning the goods will be borne by the User but will be reimbursed.

 

Online dispute resolution for consumers

If you are a European consumer, you can use the online platform established by the European Commission for the resolution of any disputes arising from the online contract stipulated with us. The platform is available at the following link.

 

Direct written notification to us and/or possible claims will be considered valid even if they are sent via the contact form

Malossi is always available to listen to your concerns, receive your complaints and find a solution together with you, always and in any case, because customer satisfaction is extremely important for us.